I’m Moli, your virtual agent. I can help with Moto phone issues.
Why are there many ear cushions that come with my headset?
The H12 headset is supplied with multiple ear cushions. The headset’s performance is greatly dependent upon achieving a good fit on the ear.
Tip: We recommend trying all the supplied ear cushions with the headset.
The ear cushion is fitted onto the end of the headset’s earpiece speaker like shown below, and placed onto the ear when using your headset.
When fitting an oval-shaped ear cushion on your headset, be sure the cushion is oriented, as shown below (pointing towards the microphone).
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