Setup and use Portable Hotspot - moto g5 plus

You can make your smartphone a Wi-Fi hotspot to provide portable, convenient Internet access to other Wi-Fi enabled devices.

Notes:

• You need to subscribe to Wi-Fi hotspot service to use this feature. Contact your carrier for more details.
• This application significantly impacts battery life. You may want to run this application with the charger connected.

Wi-Fi hotspot: Set up

1. Check that cellular data is on. If cellular data is off, your phone doesn't have an Internet connection to share.
   
2. Go to Settings > Network & Internet > Hotspot & tethering.
   
3. Touch Set up Wi-Fi hotspot and do any:
   
   
   • To make it easier to identify your hotspot when connecting to it, change the network name for your hotspot.
     
   • To prevent others from seeing your phone's network name, check Hide my device.
     
   • To see the current password, check Show password.
     
   • If the hotspot signal is experiencing interference, change the broadcast channel/band to 5GHz. If the hotspot signal seems weak, change it to 2GHz. (This feature is not available in all areas.)
     
4. Touch Save.

Wi-Fi hotspot: Connect devices

1. Check that cellular data is on. If cellular data is off, your phone doesn't have an Internet connection to share.
   
2. Go to Settings > Network & Internet > Hotspot & tethering.
   
3. Turn Wi-Fi hotspot on  
   
   When your hotspot is active,  you'll see  in the status bar.
   
4. To connect a device, open the device’s Wi-Fi settings, select your phone’s hotspot and enter the hotspot password.

To disconnect devices from your hotspot, turn off  Wi-Fi hotspot. When you turn it back on, devices with the password can connect automatically. To prevent this, change the Wi-Fi password.

Tip: If the connected device can't access certain sites, try a different browser such as Chrome, Firefox, Internet Explorer, or Edge.

Unable to establish connection with the phone

• The wireless network may not be in range or has too weak of a signal to provide a successful connection. Check the signal bar to ensure you have a strong connection.
• Re-enter the key on the device to match the key configured on your phone. Make sure that the encryption type and security settings match on the device and your phone.
• If WPA2 PSK encryption is in use, check that the key configured on the device matches the key entered on the phone.
• "Forget" the connection. This will clear the connection and allow you to reinitialise with the phone.
• Turn off the connection from your device, turn the phone connection off. Turn back on your device first, then wait for 1 minute and then turn on and enable your hotspot to your phone.