Lenovo

Screen lock features

What security and screen lock options are available on my device?


Your device now has several different lock options available.  

To access your lock options, touch Apps Image  > Settings Security

Screen Lock Options

  • None - No screen lock options will be set on your device
  • Slide - provides no protection, but lets you get to the Home screen quickly.
  • Face Unlock - lets you unlock your phone by looking at it.

    Note: This option is less secure than a pattern, PIN or password.
  • Pattern - lets you draw a simple pattern with your finger to unlock the phone. 
  • PIN - requires four or more numbers. Longer PINs tend to be more secure.
  • Password - requires four or more letters or numbers. This is the most secure option, as long as you create a strong password.

Important Note: Your IT administrator may have disabled some of these options. These options will appear greyed out, and are not selectable.


Click here to learn about online protection options available from Motorola.


The Lock Screen uses two timers. The first timer is the "Sleep" timer which turns off the device display to extend battery life. You can turn the display on and swipe to unlock. The second timer called the "Automatic lock" timer turns on security features like pin, pattern, password or face unlock and protects the device from unknown users. This "Automatic lock" timer begins after the "Sleep" timer expires and you will be asked to enter personally recognizable data like pin, pattern, password or the face unlock when the display is powered on.

Note: The Automatic lock option will only show after a screen lock option (other than Slide) has been set.

To adjust the "Automatically lock"  timer go to Settings > Security > Automatically lock > Select desired time frame.

To adjust the "Sleep" setting go to Settings > Display > Sleep > Select desired time frame

If you are using facial recognition and do not want the "slide to unlock" to appear, set the "Automatic lock" timer to "5 seconds"


Unlocking your device if you forgot your PIN or pattern

If you have previously added your device to your Motorola account you can reset your device from out site, visit www.motorola.com/support.

If you forgot or are unsure about your Google password, but you know your Gmail login or Google account name, you can have Gmail send you a password change request link to your other email address through your computer, by following the steps below:

  1. Please use a computer to visit www.gmail.com.
  2. From the Gmail login page click on the "Can't access your account?"
  3. Follow the steps in that guide to recover your Gmail login information.
  4. Once your login information is recovered, please use that information to unlock the handset using initial steps above. If you recently created your Gmail account or changed its password, allow up to an hour to try the new password.

    Note: You must have had a Gmail account setup on the handset before you locked the handset to reset your PIN through Gmail.

If the steps above did not resolve your issue, the last option is to attempt an external reset of your device. Click here for more information on this option.


Trusted Devices (KitKat)

This feature will allow your phone to remain unlocked while connected to Bluetooth devices that you trust. If you disconnect or get too far away, the device will lock once again. 

To use this feature simply pair your phone with a Bluetooth device, and select Trusted Device when prompted.

Notes:

  • You can choose to lock manually through the notification curtain.
  • Your power key will not automatically lock when you are connected to a trusted device.

Smart Lock (Lollipop)

Smart locks allows you to keep your device unlocked when it's clear that you have your device with you - for example when it's connected to your Bluetooth watch, or when it recognizes your face.

Trusted Devices

This feature will allow your phone to remain unlocked while connected to Bluetooth devices that you trust. You can also set your phone to unlock when it touches an NFC tag.

To add a trusted Bluetooth device or NFC tag:

  1. Touch    Image  
  2. Touch Settings 
  3. Touch Security
  4. Touch Smart Lock
  5. Touch Trusted devices
  6. Touch +
  7. Select Bluetooth or NFC
  8. Make you Bluetooth accessory discoverable, or tap your NFC tag to the device. 
  9. Add a name for the connected device and touch OK

Trusted face

You can have your device unlock when it recognizes your face. After setting a trusted face, every time you turn on your device, it will search for your face and unlock when it recognized you.

Please note that someone who looks similar to you could unlock your phone.

To set a trusted face:

  1. Touch    Image  
  2. Touch Settings 
  3. Touch Security
  4. Touch Smart Lock
  5. Touch Trusted face
  6. Touch Set up and follow the on-screen instructions. Touch Next when you're done.

Tip: To improve how well your device recognizes you in different conditions touch Improve face matching and follow the on-screen instructions.


Screen pinning

You can enable your device to only show a certain app's screen using screen pinning.

Screen pinning can be useful if you want to play a game without accidently minimizing the app if you touch the Home button.

To pin a screen:

  1. Touch    Image  
  2. Touch Settings 
  3. Touch Security
  4. Touch Smart Lock
  5. Open an app
  6. Touch the Recents key Image
  7. Touch the pin icon at the bottom

    Image
  8. To exit from the pinned screen touch and hold Back Image and Recent Image keys at the same time.

Power button instantly locks

There is an option in which will automatically lock the device when the display is on and the power button is pressed.  As soon as the power button is pressed your device will lock.

Note: The Power button instantly locks option will only show after a screen lock option (other than Slide) has been set.

To activate the "Power button instantly locks" setting, go to SettingsSecurity & Screen Lock > check the Power button instantly locks checkbox.


Important note: Your phone may contain security policies set by your IT administrator which may override any settings you attempt to set under screen security. For example, if you set your phone to automatically lock for 30 minutes and phone locks after 10 minutes, it may be due to security policies set by your IT Administrator.  Please contact your IT Admin for more information.

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