I’m Moli, your virtual agent. I can help with Moto phone issues.
Where can I obtain the USB drivers for my device?
Motorola Device Manager contains USB drivers and software to connect your Motorola phone or tablet to your computer using a USB cable.
Windows XP®(SP3 or greater)
Works with devices running Android®, Motorola OS, or Windows Mobile® operating systems
Mac OS X®
Works with devices running Android®
Need a Bluetooth Driver for your accessory? If you are having Bluetooth trouble, updates should be available through Microsoft's Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update, or contact the device manufacturer.
If your phone is on Android 6.0 (Marshmallow), after installing the drivers when you plug the phone in pull down the notificaiton bar. If you see USB for charging, select this and switch it to Media Transfer Protocol (MTP).
Was this information helpful?
Your feedback helps to improve this site.