Things to know about Moto ShatterShield™:

Do I need to use screen protectors or cases with Moto ShatterShield™?

Moto ShatterShield™ is guaranteed not to crack or shatter, but you still need to guard against cosmetic damage. Cases and screen protectors are recommended to protect against dents or scratches that might occur if your phone is dropped.

What do I do if the display looks damaged after the phone is dropped?

Your Moto ShatterShield™ display is designed to not crack or shatter, but there may be cosmetic damage in the event of a drop. That’s why we’ve build a replaceable lens right into the ShatterShield™ 5 layer system. You have the option to purchase a replacement lens at www.motorola.com/shattershieldlens.  The lens should always remain on the phone and should only be replaced by a Moto ShatterShield™ replacement lens.

What is the process for replacing the lens on my Droid Turbo 2?

You have the option to replace the top exterior lens by purchasing a Moto ShatterShield™ replacement lens at www.motorola.com/shattershieldlens.

1.  Watch this video [Embed ShatterShield lens replacement video]

2.  Procedure for lens replacement

1. Power off your phone.
   
2. Remove the old lens: Insert the tool under the top lens near the Power key.  Slide the tool toward the top corner. Lift, then peel off the top lens.
   
3. Clean the screen: Wipe the screen free of lint and debris with the provided wet and dry cloths.
   
4. Apply the new lens
   
   1. Pull tab 1 to remove the back cling. Do not touch the back surface
   2. Use #2 tabs to carefully align the new lens within the perimeter edge and aligning top & bottom audio openings.
   3. Press the center, draw a cross out to the edges, wait 15 seconds to allow the adhesive to spread, then press remaining bubbles outward.
   4. Pull tab 2 to remove the top cling.  
      
      
5. Power your phone back on, it’s ready for use.  The bonding process continues for 24 hours.  After 24 hours you will be able to press out any remaining air bubbles.