I’m Moli, your virtual agent. I can help with Moto phone issues.
How can I help you?
How can I connect to a phone and music device?
To connect to a phone and music device at the same time:
Turn off your phone and your headphones.
Turn your headphones back on.
The Bluetooth indicator flashes to indicate the headphones are in discoverable mode.
Turn on your music device. Make sure the Bluetooth feature is turned on in the device.
The music device searches for your headphones.
Complete steps 5 through 7 HERE to pair and connect your music device and headphones.
Turn off your headphones.
Turn your phone back on, and make sure the Bluetooth feature is turned on in both the phone and music device.
Turn your headphones back on. It should now connect to both devices.
Note: If your phone supports stereo music (A2DP), connecting your phone as a music device and a phone will serve as two connections. This type of connection will not allow you to connect to a second device.
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