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I’m Moli, your virtual agent. I can help with Moto phone issues.

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Set up Voicemail - motorola one power

How do I set up different options on voicemail?

Your carrier provides and manages your voicemail. Use the Phone app to set up your mailbox and adjust some voicemail settings.

Set mailbox greeting

  1. Touch Image > Image 
  2. Touch & hold Image to dial into your mailbox.
  3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.

Change other voicemail options

  1. Touch Image  > Image > Settings

    (If you don't see Image , swipe down on the screen.)
  2. Touch Voicemail.
  3. Touch Advanced Settings.
  4. Change any of the options:
  • To change voicemail service from your provider to another voicemail service or app, touch Service.
  • To change the number dialed to access voicemail, touch Setup.

To add a voicemail passcode:

  1. Touch Image
  2. Touch Phone
  3. Touch Menu Image
  4. Touch Settings
  5. Touch Voicemail
  6. Advanced Settings > Setup
  7. Touch Voicemail number then touch data entry spot to bring up keypad
  8. Touch *#
  9. Touch Pause to enter a pause after voicemail number (check with your carrier if you need additional information)

    Note: Certain automated systems may require multiple pauses.

  10. Enter your voicemail passcode and touch OK

Fix a problem

If  Image remains in your status bar after you listen to your voicemails, try the following.

First, force stop the app:

  1. Touch & hold Image
  2. Touch Image
  3. Touch Force stop.
    This restarts the app and should remove the notification.

If that doesn't help:

Call yourself from another phone and leave a short message.
Go into to your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar.

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