Lenovo

I’m Moli, your virtual agent. I can help with Moto phone issues.

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Voicemail - motorola one power

How do I set up and use different voicemail options?

Contact your carrier for help setting or recovering your password/PIN for voicemail.

Set mailbox greeting

Your carrier provides and manages your voicemail.

To set your greeting:
  1. Touch  > .
  2. Touch & hold  to dial into your mailbox.
  3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.

Change voicemail options
  1. Touch Image  > Image > Settings
    (If you don't see Image , swipe down on the screen.)
  2. Touch Voicemail.
  3. For dual SIM, touch the SIM for the account to change.
  4. Touch Advanced Settings.
  5. Change any of the options:
  • To change voicemail service from your provider to another voicemail service or app, touch Service.
  • To change the number dialed to access voicemail, touch Setup.

Listen to voicemail

If you've set up voicemail, you'll see  in the status bar when a new voicemail message arrives.
  1. Do one of the following:
    • Swipe the status bar down and touch .
    • Or, touch , then touch & hold 1.
  2. When connected, follow your carrier’s system prompts.
If you listen to a new message and disconnect from voicemail without saving or deleting it, you will still see  in the status bar.

Manage your mailbox

Your carrier provides your voicemail system.
  1. Do one of the following:
    • Swipe the status bar down and touch .
    • Or, touch , then touch & hold .
  2. When connected, follow the prompts to manage your messages and mailbox.
Contact your carrier for help with:
  • Recovering or resetting your password/PIN for voicemail
  • Replaying messages
  • Saving, forwarding, or deleting messages
  • Replying with or sending voice messages
  • Changing number of rings before connecting call to voicemail
  • Changing greeting or recorded name
  • Changing notification options
  • Changing mailbox language

Fix a problem

If  Image remains in your status bar after you listen to your voicemails, try the following.
First, force stop the app:
  1. Touch & hold Image
  2. Touch Image
  3. Touch Force stop.
    This restarts the app and should remove the notification.

If that doesn't help:

Call yourself from another phone and leave a short message.
Go into to your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar.

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