How do I setup and use Portable Hotspot?
You can make your smartphone a Wi-Fi hotspot to provide portable, convenient Internet access to other Wi-Fi enabled devices.
You need to subscribe to Wi-Fi hotspot service to use this feature. Contact your service provider for additional information.
To setup your smartphone as a Wi-Fi hotspot:
- Turn off Wi-Fi power by touching Apps > Settings > Under Network & Internet turn Wi-Fi Off.
- From the home screen, touch Apps > Settings > Network & Internet > Hotspot & Tethering > Mobile Hotspot to turn on the hotspot.
- Touch Mobile Hotspot > Mobile Hotspot settings to change hotspot security and configuration settings:
- Network SSID - Enter a unique name for your hotspot
- Security - Select the type of security you want, and touch Save: WEP, WPA, or WPA2
- Password - Enter a unique password. Other users can access your Wi-Fi hotspot only if they enter the correct password.
Note: Keep it secure. To protect your phone and hotspot from unauthorized access, it is strongly recommended that you set up hotspot Security (WPA2 is the most secure), including password.
- Network SSID - Enter a unique name for your hotspot
- Touch Save when the settings are complete. When your Wi-Fi hotspot is active, other Wi-Fi enabled devices can connect by entering your hotspot’s SSID, selecting a Security type, and entering the correct Wireless password.
Troubleshooting tips:
Cannot access certain web sites using computer browser
If you're unable to connect to certain sites, try power cycling your device.
If that doesn't work try using a different browser such as Firefox, Internet Explorer or Chrome. Ensure the browser version is up to date.
Unable to establish connection with the phone
- The wireless network may not be in range or has too weak of a signal to provide a successful connection. Check the signal bar to ensure you have strong connection.
- Re-enter the key on the device to match the key configured on your phone. Make sure that the encryption type and security settings match on the device and your phone.
- If WPA2 PSK encryption is in use, check that the key configured on the device matches the key entered on the phone.
- "Forget" the connection. This will clear the connection and allow you to reinitialize with the your phone.
- Turn off the connection from your device, turn the phone connection off. Turn back on your device first, then wait for 1 minute and then turn on and enable your hotspot to your phone.