icon close menu menu hamburguer
banner main blog
Icon Home  

Moto E (4th Gen. Plus) - Screen turns black

Customer Issue:

When outdoors, the Moto E4 Plus screen turns black when I turn it from landscape to portrait.

It comes back on when I switch back to portrait mode. I can't take photos in landscape, etc.

Solution: Take off your sunglasses.

Basically, it's a polarization issue. The alignment of rays from the screen in landscape is going to be cancelled out by some polarizing sun glasses. 

Was this answer helpful?

Let's stay in touch: