I’m Moli, your virtual agent. I can help with Moto phone issues.
Using an SD card on the moto z
Whether its images, music, videos or applications we know that the most important stuff on people's phones is stored in the user memory.
The moto z allows you to expand your memory by using a micro SD card.
To insert the microSD card:
1. With the phone facing down, insert the tool that comes with your phone into the small hole on the card tray and pop out the tray.
2. Insert the microSD card with the gold contacts facing up.
3. Carefully insert the tray back in the phone and make sure it closes securely.
When you insert an SD card for the first time, you can choose to either use the card as Portable Storage or Internal Storage.
|Portable Storage||Internal Storage|
|Select this mode if you frequently swap your SD card between devices, use your SD card for media storage only.||Select this mode if you want to completely extend your device storage with the card, and need the card to store large applications, games, and their data.|
|You have a Class 2, 4, or 6 card.||You have a high-speed card (UHS-1)|
|If you frequently swap cards, use SD card to transfer content between devices and do not download many large app, we recommend configuring your card as “portable”.||If you want to store large games on the card, if your device storage is always filling up, and you plan to always keep this card in the device, we recommend keeping your card as internal.|
Only pictures and media can be stored on the card.
Downloaded applications, their data, is always internal. they can not be moved to the card.
The card is readable by other devices. (another phone, Mac, PC, digital camera)
|The SD card can become your device primary storage
Downloaded applications, their data and media can be moved to the card
The card is not readable by other devices. (another phone, Mac, PC, digital camera)
The card is always encrypted, and can not be decrypted on any other device.
The card will be formatted when Portable storage is selected.
When you insert an SD card, it’s automatically set to be portable storage for media files, letting you easily swap the card and its content between devices.
Be sure to set your storage location within media apps, like Camera and Play Music.
Extended internal storage
Instead of using it as portable storage, you can set your SD card to be internal storage, extending your device storage for large applications, games, and their data.
To format your SD card as internal storage:
- Touch the SD card notification for the card you inserted.
- Touch > Storage settings > Format as internal.
- Follow the onscreen instructions.
We recommend use of a high speed card , such as a UHS-1 type. Class 4 and Class 2 micro SD cards are not recommended for adopted internal storage usage. The performance of these cards is typically 10x slower than internal storage performance.
High speed card are identified by these logos:
If your card it too slow, your device will warn your during the adoption process. If you encounter this dialog, we advise to upgrade your card to a UHS-1 card first.
Was this information helpful?
Your feedback helps to improve this site.