I’m Moli, your virtual agent. I can help with Moto phone issues.
THIS INFORMATION IS FOR THE 1ST AND 2ND GENERATION MOTO G. FOR SIM/SD CARD ASSISTANCE ON CURRENT MODELS SEE HERE.
The Moto G uses a micro SIM card.
Your SIM card may already be in your phone. But if not, take off the back cover and put in the SIM.
1. Remove the back cover
Put your finger in the charging port at the bottom of your phone.
Press your thumb on the centre of the back.
Pry the cover off.
2. Insert the SIM card/cards
With the gold contacts facing down, push the first SIM until it clicks.
Activate your SIM cards
In some countries, you can use a second SIM. If there's only one SIM in the phone, it should be ready to use. With two, you can use either or both.
Touch Apps > Settings > Dual SIM Settings and select settings, like which SIM to use for calls, texts, and more.
Note: During setup, you will be asked which SIM to use for data.
Important Note: The use of SIM card adapters could potentially damage your device and therefore should not be used. Device damage caused by using either SIM adapters or incorrect SIM cards may void your Motorola limited warranty. You should use only the SIM included with your Moto G or a replacement SIM approved by Motorola.
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