Using safe mode on the motorola one power
Issues such as apps crashing, unexpected reboots, or fast battery drain could be caused by a third-party app. Use safe mode to start your phone with only the original software and apps. If the issues go away in safe mode, the problem is probably from a third-party app you downloaded.
To restart in safe mode:
- Press & hold the Power button.
- Touch & hold Power off. Then touch OK to restart in safe mode.
When it restarts, you'll see Safe mode across the bottom of the home screen and widgets will be disabled.
- Use your phone and see if the problem has gone away. Remember, you won’t be able to use any downloaded apps.
If the problem goes away:
- To exit safe mode, restart your phone.
- One by one, uninstall recently downloaded apps. After each removal, restart your phone. See whether removing that app solved the problem.
- Once you delete the problematic app, you can restore the other apps you removed during testing.