Optonline recommends accessing your email through via web access on your DROID X browser:
- Go to optimum.net using your mobile device's Web browser and you will automatically be redirected to the Optimum Mobile homepage. If the mobile page does not load, simply enter http://m.optimum.net into your browser
To setup Optonline / Optimum as a POP3 account on your DROID X:
To setup email on your DROID X once you have already set-up your handset, follow directions below. If you are adding an email account during your handset's initial startup, skip down to Set-up accounts menu (Step #3) for same menu.
- Open Applications tray, select My Accounts
- Select Add Account
- You will be at the Set-Up accounts menu with several other social network icons.
- Select Email icon
- Enter your full email address, including domain name "@optonline.net" or "@optimum.net" in all lower case.
- Enter your password.
- Leave Automatically configure account checked.
- Tap on Next. Handset will connect to your email server and state "Success!" if account was set-up correctly.
During the connection, you may be asked to complete a manual set-up if your email provider is not recognized, your email address/password is incorrect, or if your email provider has restrictions on mobile email set-up. Please check with your email provider to obtain any of that detail. You will need your password, login name, POP3 or IMAP port, and server settings to complete a Manual set-up. If you have this information ready, proceed to next section regarding Manual setup.
If prompted for manual setup, touch Manual setup. You can also get into manual setup by un-checking Automatically configure account after you entered your email address and password.
- Touch General Settings, confirm information in all General Settings fields are correct. Make any necessary changes, then select OK to exit this menu.
- Touch Incoming Server.
- Select POP3 mail server
- Enter POP3 server box and the type the server name that applies to your account: mail.optonline.net or mail.optimum.net
- Remove check from both Use Secure connection and Verify Certificate (you may need to adjust after set-up if not receiving email)
- Port - 110
- Verify username (may not set-up correctly if you username has the "@optonline" in your username)
- Enter your password (if blank)
- Tap on OK
- Select Outgoing Server
- Enter SMTP server name box, type the server name that applies to your account: mail.optonline.net or mail.optimum.net
- Remove check from both Use Secure connection and Verify Certificate (you may need to adjust after set-up if not able to send an email)
- Port - 587
- Verify username (may not set-up correctly if you username has the "@optonline" in your username)
- Enter or just confirm your email account Password if already displayed.
- Tap on OK
- Tap on Other Settings
- Select length of time messages will be kept on handset. (1 week, 2 weeks, 1 month, 2 months, Never Delete Messages)
- Tap on OK
- Tap on OK again to submit your email set-up.
Your account is now set-up. Please test sending and receiving an email. You may need to go back and change Security settings on the account to send / receive email.
CLICK HERE to learn more about customizing personal email settings.
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To contact Optonline for further email help click here.
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