Lenovo

DROID X - Optonline / Optimum Email Set-up

How can I setup Optonline / Optimum Email?

Optonline recommends accessing your email through via web access on your DROID X browser:

  • Go to optimum.net using your mobile device's Web browser and you will automatically be redirected to the Optimum Mobile homepage. If the mobile page does not load, simply enter http://m.optimum.net into your browser

 

To setup Optonline / Optimum as a POP3 account on your DROID X:

To setup email on your DROID X once you have already set-up your handset, follow directions below. If you are adding an email account during your handset's initial startup, skip down to Set-up accounts menu (Step #3) for same menu.

  1. Open Applications tray, select My Accounts
  2. Select Add Account
  3. You will be at the Set-Up accounts menu with several other social network icons.
  4. Select Email icon
  5. Enter your full email address, including domain name "@optonline.net" or "@optimum.net" in all lower case.
  6. Enter your password.
  7. Leave Automatically configure account checked.
  8. Tap on Next. Handset will connect to your email server and state "Success!" if account was set-up correctly.

During the connection, you may be asked to complete a manual set-up if your email provider is not recognized, your email address/password is incorrect, or if your email provider has restrictions on mobile email set-up. Please check with your email provider to obtain any of that detail. You will need your password, login name, POP3 or IMAP port, and server settings to complete a Manual set-up. If you have this information ready, proceed to next section regarding Manual setup.

If prompted for manual setup, touch Manual setup. You can also get into manual setup by un-checking Automatically configure account after you entered your email address and password.

  1. Touch General Settings, confirm information in all General Settings fields are correct. Make any necessary changes, then select OK to exit this menu.
  2. Touch Incoming Server.
  3. Select POP3 mail server
  4. Enter POP3 server box and the type the server name that applies to your account: mail.optonline.net or mail.optimum.net
  5. Remove check from both Use Secure connection and Verify Certificate (you may need to adjust after set-up if not receiving email)
  6. Port - 110
  7. Verify username  (may not set-up correctly if you username has the "@optonline" in your username)
  8. Enter your password (if blank)
  9. Tap on OK
  10. Select Outgoing Server
  11. Enter SMTP server name box, type the server name that applies to your account: mail.optonline.net or mail.optimum.net
  12. Remove check from both Use Secure connection and Verify Certificate (you may need to adjust after set-up if not able to send an email)
  13. Port - 587
  14. Verify username (may not set-up correctly if you username has the "@optonline" in your username)
  15. Enter or just confirm your email account Password if already displayed.
  16. Tap on OK
  17. Tap on Other Settings
  18. Select length of time messages will be kept on handset. (1 week, 2 weeks, 1 month, 2 months, Never Delete Messages)
  19. Tap on OK
  20. Tap on OK again to submit your email set-up.

Your account is now set-up. Please test sending and receiving an email. You may need to go back and change Security settings on the account to send / receive email.

 

CLICK HERE to learn more about customizing personal email settings.

 

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To contact Optonline for further email help click here.

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