I’m Moli, your virtual agent. I can help with Moto phone issues.



Motorola is committed to regular and timely security updates as recommended by Google/Android. While phones cannot be upgraded indefinitely, we provide security updates within the industry standard on both our regular and our Android One devices.

The latest generation of Android™ - Android 11 - has been released to the Android Open Source Project (AOSP). We are working with our technology and carrier partners to bring it to you.

For your specific device/country/carrier combination, follow step 1 below.

 Select your country
 Select where you purchased your device
Image Confirm you have a Retail model. Go to your device’s Settings menu and select About Phone. If you don’t see Retail (or RET) under System Version, go back and select your carrier.
 Select your device
Image Tip: You can easily learn which model number you have. Go to your device’s Settings menu and select About Phone.

MOTO G (3rd Generation)


The information contained herein is provided for information purposes only and is intended only to outline Motorola Mobility's presently anticipated general technology direction, and is therefore subject to change. The information communicated is not a commitment or an obligation to deliver any product, product feature, software upgrade or functionality and Motorola Mobility reserves the right to make changes to the content and timing of any product, product features or software releases. The software functionality and features provided by a specific version of the Android operating system may vary by device and manufacturer.

Want to view results for another country?