I’m Moli, your virtual agent. I can help with Moto phone issues.
I have the SD card with MotoNav content in the device but cannot install MotoNav. Why?
You will have to clear the application data if the problem persists.
Follow these steps:
- Insert the SD card with MotoNav content in the phone (This would be the SD card that came with the phone)
- From the phone home screen, Press Menu
- Touch Settings
- Touch Applications
- Touch Manage applications
- Press Menu
- Touch Filter
- Touch All
- Select MotoNav from the list
- Select Clear data and Force Close
- Press the Home key and restart MotoNav
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