I’m Moli, your virtual agent. I can help with Moto phone issues.

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How do I set up different options on voicemail?
Your carrier provides and manages your voicemail. Use the Phone app to set up your mailbox and adjust some voicemail settings.
Set mailbox greeting
- Touch
> DIALER.
- Touch & hold
to dial into your mailbox.
- Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.
Change other voicemail options
- Touch
>
> Settings.
- Touch Calls.
- Touch Voicemail.
- Change any of the options:
- To change voicemail service from your provider to another voicemail service or app, touch Service.
- To change the number dialed to access voicemail, touch Setup.
- To change the sound for voicemail notifications, touch Sound.
- To include vibration with voicemail notifications, touch Vibrate.
- To change voicemail service from your provider to another voicemail service or app, touch Service.
To add a voicemail passcode:
- Touch
- Touch Phone
- Touch Menu
- Touch Settings
- Touch Calls
- Touch Voicemail
- Touch Setup
- Touch Voicemail number then touch data entry spot to bring up keypad
- Touch *#
- Touch Pause to enter a pause after voicemail number (check with your carrier if you need additional information)
Note: Certain automated systems may require multiple pauses.
- Enter your voicemail passcode and touch OK
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