I’m Moli, your virtual agent. I can help with Moto phone issues.
Update the software - moto g5s plus
Software updates will be sent to your phone automatically over-the-air as they become available.
You can manually check for updates using the instructions below.
To check for available updates wirelessly/over-the-air:
Go to Settings > About phone > System Updates
If an update is available, follow the instructions on your phone to download and install it.
Once updated, your phone will restart to complete the installation.
To find the Android version on your phone:
Go to Settings > About phone > Android version
Timing for Android software updates
There are two types of updates:
- Security updates, which contain fixes and improvements from Google for your current version of the Android operating system. Motorola provides these updates to most phones on a regular basis.
- Android OS updates, which are new versions of the Android operating system. Motorola provides OS updates from Google to eligible phones as soon as possible.
To see if an OS update will be available for your phone, or if your phone is still eligible for security updates, visit our software update website. Our support agents get their Android update information from here too. If the site doesn't have a update release date for your phone, then we don’t know the release date yet.
For Android OS updates, with several phone models, regions, and distribution channels we may have hundreds of software versions to test before releasing an update to your phone. Because dependencies on carriers and other key partners for certifications, independent testing, and requests for changes take more time, all phone owners don't receive updates at the same time, even in the same region.
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