I’m Moli, your virtual agent. I can help with Moto phone issues.
The serial number on a Motorola mobile device is referred to as an IMEI number.
To find your IMEI number:
- Scroll down and select About Phone
- Touch Status
- Select IMEI Information
You should now see your IMEI number displayed in the IMEI section.
If the IMEI section of your device is blank or the unit will not power on, there are two other possible locations to get this number from:
- The device's original box
- On the SIM tray (Not available for all models)
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