I’m Moli, your virtual agent. I can help with Moto phone issues.

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How do I insert or remove the SIM card?
The Moto X uses a nano SIM card, you cannot use a regular or micro SIM card.
Your nano SIM card should come pre-installed in your device.
If you need to replace your SIM card follow the steps below:
- Insert the SIM removal tool on the side of the phone, to pop out the SIM tray
- Clip the nano SIM into the tray
- Push the tray back into your phone
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