icon close menu menu hamburguer
banner main blog
Icon Home  

What security and screen lock options are available on my moto x2 ?

Your device now has several different lock options available.  

To access your lock options, touch Apps > Settings Security

Screen Lock Options

  • None - No screen lock options will be set on your device
  • Slide - provides no protection, but lets you get to the Home screen quickly.
  • Face Unlock - lets you unlock your phone by looking at it.
  • Pattern - lets you draw a simple pattern with your finger to unlock the phone. 
  • PIN - requires four or more numbers. Longer PINs tend to be more secure.
  • Password - requires four or more letters or numbers. This is the most secure option, as long as you create a strong password.

Important Note: Your IT administrator may have disabled some of these options. These options will appear greyed out, and are not selectable.


The Lock Screen uses two timers. The first timer is the "Sleep" timer which turns off the device display to extend battery life. You can turn the display on and swipe to unlock. The second timer called the "Automatic lock" timer turns on security features like pin, pattern, password or face unlock and protects the device from unknown users. This "Automatic lock" timer begins after the "Sleep" timer expires and you will be asked to enter personally recognizable data like pin, pattern, password or the face unlock when the display is powered on.

Note: The Automatic lock option will only show after a screen lock option (other than Slide) has been set.

To adjust the "Automatically lock"  timer go to Settings > Security > Automatically lock > Select desired time frame.

To adjust the "Sleep" setting go to Settings > Display > Sleep > Select desired time frame

If you are using facial recognition and do not want the "slide to unlock" to appear, set the "Automatic lock" timer to "5 seconds"


Unlocking your device if you forgot your PIN or pattern

If your forget your pin or pattern lock, last option is to attempt an external reset of your device.


Smart Lock (Lollipop)

Smart locks allows you to keep your device unlocked when it's clear that you have your device with you - for example when it's connected to your Bluetooth watch, or when it recognizes your face.

Trusted Devices

This feature will allow your phone to remain unlocked while connected to Bluetooth devices that you trust. You can also set your phone to unlock when it touches an NFC tag.

To add a trusted Bluetooth device or NFC tag:

  1. Go to Settings Security
  2. Touch Smart Lock
  3. Touch Trusted devices
  4. Touch +
  5. Select Bluetooth or NFC
  6. Make you Bluetooth accessory discoverable, or tap your NFC tag to the device. 
  7. Add a name for the connected device and touch OK

Trusted face

You can have your device unlock when it recognizes your face. After setting a trusted face, every time you turn on your device, it will search for your face and unlock when it recognized you.

Please note that someone who looks similar to you could unlock your phone.

To set a trusted face:

  1. Go to Settings > Security
  2. Touch Smart Lock
  3. Touch Trusted face
  4. Touch Set up and follow the on-screen instructions. Touch Next when you're done. Wait untill your face will completely scan.

To enable this feature your device must have pin, password or pattern lock. To check your face lock feature is working or not lock your device and keep it infromt of your face. If it is going to home page with out asking you a pin,pattern or password then your face lock feature is activated otherwise try again.

If trusted face is not scanned by device it will ask for a pin,password or pattern lock which is set to the device.

Tip: To improve how well your device recognizes you in different conditions touch Improve face matching and follow the on-screen instructions.


On Body Detection

Keep your device unlocked while it's on you.Just unlock once and your device stays unlocked as long as you keep holding your device or carry it on you.

To set a On Body Detection:

  1. Go to Settings > Security
  2. Touch Smart Lock
  3. Touch  On Body Detection
  4. Touch Set up and follow the on-screen instructions. Touch Next when you're done. Wait untill your face will completely scan.

 Screen pinning

You can enable your device to only show a certain app's screen using screen pinning.

Screen pinning can be useful if you want to play a game without accidently minimizing the app if you touch the Home button.

To pin a screen:

  1. Go to Settings > Security
  2. Touch Smart Lock
  3. Open an app
  4. Touch the Recents key 
  5. Touch the pin icon at the bottom

    Image
  6. To exit from the pinned screen touch and hold Back  and Recent  keys at the same time.

Power button instantly locks

There is an option in which will automatically lock the device when the display is on and the power button is pressed.  As soon as the power button is pressed your device will lock.

Note: The Power button instantly locks option will only show after a screen lock option (other than Slide) has been set.

To activate the "Power button instantly locks" setting, go to SettingsSecurity & Screen Lock > check the Power button instantly locks checkbox.


Important note: Your phone may contain security policies set by your IT administrator which may override any settings you attempt to set under screen security. For example, if you set your phone to automatically lock for 30 minutes and phone locks after 10 minutes, it may be due to security policies set by your IT Administrator.  Please contact your IT Admin for more information.

Was this answer helpful?

Let's stay in touch: